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Customer Training DeskCenter Professional 2008
Date: 02.06.2008 - 14:50
Category: Customer Training
Details
Document Extensions
- PRODUCT INFORMATION
- Product Sheet
- Customer Successes
- Licencing
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Very often, employees spend too much time on finding important information and documents. The situation is even more critical when it comes to the recovery of production relevant documents. If information cannot be found quickly, stoppages and financial loss could be the result.
To minimize these risks we offer you the possibility to attach documents to the systems/components where they are used. Therewith, a faster and safer access to all important information is guaranteed from anywhere in the world.
The module Document Extensions extends the Asset Management for systems, components and end users to the possibility to save any documents in the database. Any number of documents can be assigned to an asset and any number of systems, components and users can be linked to each document.
Overview of the functions
- Saving documents in the database
- Independene from net drives
- Permanent saving documents in read only Mode
- Allow editing data as an OLE object
- You can add files directly or by using a scanner
- Documents can be linked to systems, components and users
Field of application (examples)
- Attaching purchase documents directly to the systems or components (purchase contract, user guide, etc.)
- Creating network plans (link to the active network device)
- Faster access to escalation and recovery plans
- Maintenance and support contracts
- Licence documents with direct access
- Documentations for systems or components
- User-specific certificates
- Job descriptions for employees
- Protocols about toner status and print count of your printers